An intense war of words has taken place over the current situation of the wireless industry in Canada. An Ottawa-based professor Michael Geist shared his views on why the Canadian wireless market has remained “woefully uncompetitive,” in reply to a report from Scotia Capital which dispelled all the myths regarding the wireless industry. Then, Peter Nowak, a journalist gave his views on the Scotia Capital report, which further exposed the ‘myths’ reported. “He just recently followed up with another response based on more up to date info (2012 Q3) from the Bank of America’s Global Wireless Matrix that charts Canada against other worldwide markets,” according to iPhoneinCanada. Now, Canadian telecom carrier, TELUS has jumped into this war of words by releasing a 42 page response report to both Nowak and Geist.
The title of TELUS’s report is “Why do Canada’s wireless critics want to turn back time?” and it is written by the director of broadband policy of the company, Craig McTaggart. In this report, McTaggart has argued against the criticism over wireless market by claiming that the arguments of critics against the industry were based on old data:
“In the attached paper, I challenge the claims that Canada’s wireless market is “woefully uncompetitive” (as Professor Michael Geist puts it) and that Canadians “pay some of the highest prices in the world for some of the worst services” (as OpenMedia puts it). The most recent international statistics available show that prices for the kind of wireless services that Canadians actually use are below the OECD (Organization for Economic Cooperation and Development) average, in spite of the enormous area served by wireless services in Canada, our high standard of living, and the fact that Canadians use their wireless devices more than just about anybody else in the world. Canada also has some of the best networks in the world, in spite of the enormous cost of building and constantly upgrading them.”
In his response McTaggart has gone into the extreme detail and emphasizes on an open debate in the end:
“We are happy to have an open, constructive discussion about Canada’s wireless industry, but we think it’s fair to insist that the discussion be based on current data and rigorous economic analysis. If you think I’ve gotten something wrong, please say so. We started the TELUS Blog to have this kind of frank discussion, and as long as you respect our House Rules, we won’t delete your comments or call you names, like OpenMedia recently did to us.”
Although, it is hard to reach a conclusion before going through all the reports, it cannot change the fact that Canadians still did not get the value and service from the wireless industry that they wish for and which Federal Government has promised to them long ago. It could be judged from the latest report from CCTS, which quoted that 60 percent of complaints were against the wireless industry. This indicates that the wireless industry in Canada needs to make some improvements.
Source: iPhoneinCanada
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