Apple To Include Fix For Microsoft Exchange Bug In Next iOS Update


By: Talha Bhatti  |   February 14th, 2013   |   Apple, iOS, Mobile Apps, News
iOS 6.1

A bug for the latest edition of Apple‘s iOS release has caused some IT departments in companies that use iOS powered products to block their own mobile devices from using the company Microsoft Exchange server according to ZDNet. The error in the software leads to above normal activity on Microsoft Exchange accounts. The bug appears after a recurring calendar event is give an exception by the user. Apple says that it has figured out how to fix the error and it will provide the solution along with upcoming updates of iOS. Like many complex operating systems this is not the firs time Apple has had to deal with a bug with its latest mobile operating system,iOS 6. Just this week the Cupertino based firm had to release an update versioned iOS 6.1.1 that corrected an error that was effecting iphone 4S. The bug was relate to European users that were facing cellular issues on 3G networks.

 

The interesting thing about the update according to Darrell Etherington was that the the Apples upate stayed in beta for only 5 days which is significantly shorter than Apple usually keeps its updates in beta. The reason for the quick release of the update may have been that two major European mobile service providers Vodafone UK and 3 Austria had asked their users not to upgrade their iOS version because of issues. The wireless service providers sent out a text message to users that asked them not to update to the iOS 6.1 version because it would negatively effect their 3G connection.

 

However, the latest bug fix for the Exchange server issue has not gotten the same importance from Apple as the iOS 6.1.1 update. This has rubbed many enterprise users the wrong way who are being forced to figure out their own solutions because Apples rigid user agreement is not letting them reinstall iOS 6.0 and be bug free.

 

Users who have iOS 6.1 and are using Microsoft Exchange 2010 SP1 and Microsoft Exchange Online (Office365) are the ones facing issues. Apple stated that users who were struck by the Microsoft Exchange issue with iOS “may notice increased network activity or reduced battery life in the iOS device. This extra network activity will be shown in the logs on Exchange Server and it may lead to the server blocking the iOS device.”

 

Apple also suggests that users do not respond to a prompt that asks for an exception for a recurring calendar event. However, if they have already done so they can use the following steps to restore the settings:

-Go to Settings > Mail, Contacts, Calendars
-Select the Exchange account from your Accounts list.
-Turn the switch for Calendars to OFF.
-Wait ten seconds.
-Turn the switch for Calendars back to ON.

 

Source: TechCrunch

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