Several big technology companies in the U.S. faced serious break-ins due to anonymous hackers who took advantage of a security malware and hacked into the systems of these multinational corporations. As a result of that these big companies suffered minor losses. However, these were just virtual break-ins and not the physical break-in like the one Vudu, as music streaming site, experienced last month. As a result of the incidents the company has not only lost some of its valuable hard drives, but precious data as well. Mentioning the details of the robbery in an email Vudu has sent to its customers, the music streaming site divulged that the robbery took place at their Santa Clara, CA workplace on March 24th.
It is believed that credit card information has mostly remained safe and according to Vudu it has never saved anything other than the last four numbers of customer cards, but the robbers have walked away with several hard disks owned by the company, which contains valuable data such as customer names, phone numbers, addresses and last but certainly not least, encrypted passwords.
Therefore, in spite of the fact that all passwords on the hard drives were believed to be encrypted, Vudu has still decided to cancel all current passwords of user accounts. In addition the music streaming service also recommended its users to “be proactive” about their security. Therefore, those, who have an account on Vudu and had used their current password somewhere else on the internet should seriously consider changing their security password.
Other than the email to customers, Vudu has corroborated the robbery on its website as well and here is that official statement from the music streaming company on the matter:
“On March 24, 2013, there was a break in at the VUDU office and a number of items were stolen, including hard drives. These hard drives contained customer data including names, email addresses, mailing addresses, account activity, dates of birth, and encrypted passwords, but NO full credit card numbers. We are proactively retiring and resetting all passwords and notifying all customers. As another level of protection for customers we are also providing AllClear ID identity protection services. We reported the theft to law enforcement immediately, and are cooperating fully with their investigation.”
However, the most surprising thing in this statement was that Vudu has reported the break-in three weeks after the incident took place at its headquarters.
Source: TechCrunch
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